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PACE Transition: Key Changes Ahead for NDIS Service Providers

Apr 17, 2025 | Knowledge Base, NDIS, Practical Solutions

The NDIA is in the process of transitioning from its existing SAP CRM system to a new platform known as PACE (Participant and Communication Environment). Designed to enhance the way the NDIS connects with participants and providers, PACE is built on Salesforce...

Observing Practice Quality Tool from Living with a Disability Research Centre

Apr 16, 2025 | Knowledge Base, NDIS, Practical Solutions

This article is sourced from teamdsc.com.au Getting feedback from people you provide care services to is a must to ensure that you are doing your job and doing it well. To be able to gauge the quality of the support you are giving, a tool has been developed by the...

What You Need to Know About NDIS Needs Assessments

Apr 15, 2025 | Knowledge Base, NDIS, Practical Solutions

Needs assessments are set to change the way NDIS plans are created—shifting from participant-sourced reports to NDIA-led evaluations of what supports someone actually needs. These assessments are different from functional assessments and will guide new “framework...

Are Plan Managers Responsible for Determining What’s ‘Reasonable and Necessary’?

Apr 13, 2025 | Knowledge Base, NDIS, Practical Solutions

Plan Managers often find themselves in a tricky spot—especially when it comes to deciding whether a support or service is considered “reasonable and necessary” (R&N) under the NDIS. Officially, the NDIS Act says that only the NDIA CEO or their delegate can...

Innovative Approaches to Combat Pressure Injuries

Apr 10, 2025 | AGED CARE, Aged Care System, Knowledge Base

This article originally appeared on Aged Care Today Autumn 2025 (stock photo only) Pressure injuries (PIs), also known as pressure ulcers or bedsores, remain a persistent and costly challenge in aged care. These injuries not only diminish quality of life but also...

Training To Deliver Quality Food And Nutrition for Aged Care

Apr 4, 2025 | AGED CARE, Aged Care System, Knowledge Base

This article originally appeared on Aged Care Today Autumn 2025 (stock photo only) With the strengthened Aged Care Quality Standards coming into effect, now is the time for residential aged care providers to review their food and nutrition policies and invest in...
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