Trust and Security
When Connecting to CareVision, you entrust us to care for your information
and we take this responsibility very seriously.
We are transparent with our services, our platform updates and our security policies to help you understand how we manage our products and services to ensure your data is secure. Read about our security practices or give us a call to discuss You are in control of who can access your organisation’s data, and how they can interact with it. Your clients have access to revoke family/friend access and decide on what they can access. Learn how to manage security roles and access here.
DURABILITY & REDUNDANCY
Access to your data anytime, anywhere, is vital, and in the health sector can be a matter of life and death. Data loss and outages can happen, but we have designed safeguards in place to ensure your data is safe, and access to it is maintained. We have geographically dispersed data centres, with 99.999999999% of durability. Our automated rollback and recovery process ensures in the unlikely event of downtime, its only moments before service is restored.
As a cloud solution, CareVision is built on the worlds best server infrastructure, with geographically dispersed data centres, auto-scaling environments, with automated backup, deployment and update procedures to ensure that CareVision runs with consistent quality 24/7, and 99% availability built in. Our team are proactive about hunting down possible points of failure, and we stress-test relentlessly. We publish our service availability status on our Website and outages are also reported across social media and email.