CareVision is the only care platform that empowers providers to seamlessly manage, schedule, and monitor third-party contractors with full transparency, flexibility, and compliance, built for the new Support at Home environment.
1. Meet Compliance with Confidence
Under Support at Home, youʼre accountable for every service delivered—even when itʼs done by a third party. CareVision gives you complete visibility and control over your contractors, their certifications, their availability, and their service history. This ensures every service is delivered by the right person, at the right time, with the right credentials.
- Track contractor certifications with automated reminders and suspension workflows.
- Maintain audit-ready records of all contractor-submitted forms and contracts.
- Ensure named subcontractors meet your standards before a job is confirmed.
2. Dynamic Contractor Allocation to Match Client Needs
The pooled care management model and flexible budgeting under Support at Home require providers to be agile. CareVisionʼs matching engine checks staff and contractor availability, region, and client preferences in real time to ensure no service is missed.
- Match contractors by skills, availability, region, and client preferences
- Send secure job offers with full job details and dynamic response options.
- Auto-assign recurring jobs to approved contractors from care plans
- Cover gaps quickly with one-off contractor job offers linked to bookings
3. Operational Efficiency with Built-In Flexibility
Whether contractors are filling in occasionally or are a core part of your service model, CareVision helps you manage them with the same level of detail and control as your direct workforce.
- View and manage contractor schedules, unavailability, and shutdowns
- Let contractors respond to jobs via secure mobile links with no login required
- Allow mobile access for service confirmations, availability updates, and job reviews
4. Transparent Billing and Margin Visibility
Know your costs. Protect your margins. Bill with flexibility.
- Use standard organisation rates or an uplift on contractor rates.
- Track cost vs. revenue for every booking and service
- Auto-adjust rates if a contractor changes last-minute
- Support structured decision-making around whether to insource or outsource specific services
5. Evidence-Based Contractor Performance Tracking
Your brand is on the line with every service delivered. CareVision helps you monitor and improve contractor performance.
- Track contractor responsiveness, job fulfilment, client feedback, and time to confirmation
- Flag contractors with repeated failures or delays
- Use performance metrics to inform future job allocations or exclusions
Ready to simplify contractor management while staying ahead of Support at Home reforms?
Book a CareVision demo today and see how we bring control, transparency, and flexibility to every aspect of third-party service delivery.