The federal government has delayed the planned introduction of Support at Home price caps, citing ongoing market volatility and concerns that premature limits could create unintended price pressures across the sector. Originally scheduled for 1 July 2026, the caps would have set maximum prices for key home care services including nursing, personal care and domestic support.
Health and Ageing Minister Mark Butler said the decision reflects the need for more stable pricing data before implementing structural controls, noting the risk of “unintended consequences” if caps were introduced too early. Providers and peak bodies, including Ageing Australia, have welcomed the deferral, arguing it allows time to better understand the true cost of delivering services.
Alongside the delay, the government announced new consumer protection measures under Support at Home. The Aged Care Quality and Safety Commission will gain expanded powers to order refunds for overcharging, enforce monthly statement requirements, and publicly report on regulatory actions.
A new quarterly price transparency report and expanded consumer advocacy support aim to improve visibility and choice for older Australians, while a working group will further define “reasonable pricing” across the sector.