Mandatory NDIS provider registration is on the horizon, with consultations already underway for certain provider categories. The process will soon become compulsory for Supported Independent Living (SIL), support coordinators, and platform providers, signalling the beginning of broader changes. Here’s what providers need to know and how to prepare.
The Push for Mandatory Registration
Currently, registration is optional for most providers, except for those delivering specific high-risk services like plan management, SDA, or restrictive practices. However, a recent NDIS Taskforce report recommended overhauling the registration framework with four levels of registration based on risk. These changes aim to strengthen oversight and ensure quality care across the board.
From July 2025, compulsory registration will begin for certain provider categories. The timeline includes consultations from October 2024 to March 2025 and decisions finalised by June 2025. Providers should act now to review their systems and align with evolving standards.
Navigating the Registration Process
Registration requires demonstrating compliance with NDIS Practice Standards through one of two pathways:
- Verification: For lower-risk services; involves desktop audits every three years.
- Certification: For higher-risk services; includes comprehensive audits, site visits, and participant interviews every 18 months.
Understanding which pathway applies is crucial. Providers can consult the “Registration Requirements by Supports and Services” document to clarify their obligations.
Tips for Providers
1. Conduct a Gap Analysis: Use tools like DSC’s free gap analysis resource to identify compliance gaps.
2. Engage Participants: Involve participants in shaping policies to ensure they align with their needs and meet consultation requirements.
3. Stay Updated: Subscribe to newsletters from the NDIS Commission and Department of Social Services to keep up with changes.
Resources and Support
- Download the Voluntary Small Business Wage Compliance Code and guides to aid compliance.
- Access free tools like DSC’s gap analysis tool (use code: GAPANALYSIS).
- Attend workshops and consult relevant documentation to streamline your registration journey.
Preparation is key. Start early to navigate the complexities of NDIS registration effectively and ensure your organisation’s systems meet the required standards. For more insights, visit DSC’s dedicated registration resources and workshops at teamdsc.com.au